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Aircraft. IATA: passengers want technology to give them more control over their travel experience
Barcelona, Spain - The Association announced the results of its 2017 GPS
The International Air Transport Association (IATA) announced the results of its 2017 Global Passenger Survey (GPS) which revealed that passengers expect technology to give them more personal control over their travel experience.
Based on 10,675 responses from around the globe, the survey provided insight into what passengers want from their air travel experience. Topping the list were:
© AVIONEWS - World Aeronautical Press Agency Srl