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European Parliament: question about on-line complaints against airlines
Strasbourg, France - By Proinsias De Rossa (PSE)
"Written question E-4057/07 by Proinsias De Rossa (PSE) to the Commission Subject: on-line complaints against airlines Could the Commission indicate whether under EC law or pending proposals, airlines and other online retailers are obliged to set up and maintain effective online complaints procedures? If there are no such obligations, will the Commission examine and consider coming forward...
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