Medical helicopters to receive 24/7 technical support
Moscow, Russia - Russian Helicopters has launched the TeMPo service
Russian Helicopters (part of Rostec State Corporation) has launched the TeMPo single technical support and customer service as part of implementing the after-sale service strategy. TeMPo will provide round-the-clock service for Ansat medical helicopters supplied under the Russian medical aviation development program. At present, TeMPo allows operators to send in technical queries and requests for the development of repair schemes and adjustment of instruction manuals. It is already being effectively used for providing technical support for Russian and foreign operators of helicopters such as Ka-32 and Ansat. Due to this large-scale project, after-sales service of Russian Helicopters reaches a new level. By December 1, 2017, it is planned to add helicopters manufactured by Ulan-Ude Aviation Plant such as Mi-8AMT, Mi-171E and Mi-171A2 to the list of helicopters serviced by TeMPo. At the same time, the system will also provide services for prospective models which are being developed. Ansat is a light twin-engine multirole helicopter with a hydro-mechanical flight control system. In May 2015, the modification of the aircraftwith a medical module was certified. The medevac Ansat has a design that allows converting it into a cargo version or into a passenger rotorcraft that can lift up to seven people.
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