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Munich Airport: started test of robot in T2

"Josie Pepper" to provide information to passengers

Started yesterday, "Josie Pepper" the robot will be answering questions for passengers in T2. Whether they need directions to their gate or want to stop at a certain restaurant or shop it will look them in the eyes and give them a prompt answer.

With the rollout of it, Munich Airport and Lufthansa are breaking new ground: it is the first-ever test of a humanoid robot equipped with artificial intelligence at a German airport. For the next few weeks, "Josie Pepper" will welcome travelers to the non-public area of T2, which is jointly operated by Munich Airport and Lufthansa. In its initial deployment, "Josie Pepper" who speaks English, will await passengers at the top of the ramp leading to the shuttle connecting the main terminal to the satellite building. This test phase will be used to show whether it is accepted by passengers.  


AVIONEWS - World Aeronautical Press Agency - 1210161

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