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Airplanes and technology. IATA: more information, automation, control and privacy

But human touch still important, according to a survey

The International Air Transport Association (IATA) announced the results of its 2018 Global Passenger Survey (GPS), which showed that passengers are looking to new technology to give them more control, information and improve efficiency when they travel. Based on 10,408 responses from 145 countries, the survey provides insight into what passengers would like from their air travel experience. Passengers...

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