Cathay Pacific: 2018 closes with the sale of "discounted" tickets
Error caused by a problem with the reservation system
Problems continue to the computer systems of the carrier Cathay Pacific that after having suffered a cyber attack that caused the theft of documents of about 300,000 people, on New Year's Eve had a failure to the reservation software and who bought a ticket could benefit from an important -but unwanted- discount. An unspecified number of consumers bought first class and business tickets for flights to and from Vietnam to the United States and Canada for only $ 670, against the canonical 16,000 for the first mode and between 4000 and 6000 for the second.
A mistake that has cost an important loss of money to the Hong Kong airline that has decided to honor the tickets sold at a "discounted" price, after an event that put an end to a difficult 2018, where it lost about 33 million of dollars in the first 6 of the year. But the decision not to block those stocks purchased at low-cost will allow Cathay Pacific to avoid incurring a long and costly lawsuit against buyers.
© World Aeronautical Press Agency Srl