British Airways (2): IT bag has been solved
Check-in and flights resumed after a few hours
British Airways apologized for the enormous inconvenience caused by an IT problem which arose on August 7th (see AVIONEWS) which prevented the check-in and long delays in flight; a BA representative communicated with a note to "DailyMail": "We apologize to all our customers involved in the breakup and appreciate how frustrating their experience was".
Fortunately the problems were solved in a few hours.
A passenger said: "My app stopped working this morning and I had no idea why. I just thought it was my problem. At first I didn't know what caused the queue in the airport. We arrived around 9 am and we had to wait a long time". Another woman said: "We are here at about 8:50 am and we will have to fly at 12:00 am, but it seems very likely that it will not happen. It is a problem that BA should not allow".
The list of discomforts of the computer system adopted by BA is long, since it would have caused significant economic damage to the company from 2015.
AVIONEWS - World Aeronautical Press Agency