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UK: Ryanair the worst on refunds

A survey among consumers. The condemnation of the British Court of Appeal

The low-cost air carrier Ryanair has been voted as the worst short-haul airline in managing refunds to passengers by customer service during the pandemic. The airline achieved a 47% satisfaction rate. Meanwhile, airline British Airways ranked second with a 63% satisfaction rating. On the top step of the podium the British low-cost carrier with 84%.This is the result of a survey conducted in...

Gic - 1242051

AVIONEWS - World Aeronautical Press Agency